Do you provide International delivery?

Currently, our products are only available in Australia. 

How do I return an item?

Item must be returned within 14 days of invoice date. The items must be returned provided that they are under the conditions stated below.

What is your return policy?

We will accept returns on your Home Centre purchases (except furniture) if:

- You have purchased it within the last 5 days.
- You have the original invoice.
- The product has not been used in any way.
- The product is not damaged.

You will receive a refund if:
- The product has a manufacturing defect.
- You cancel your order at least (24) hours before the delivery time.

If you've paid by Credit or Debit Card, your refund will be credited back to your card or account within 2-15 days, depending on your bank.
If you've paid by Cash on Delivery, you will receive a Return Voucher for the full value of your order.

Can I Exchange my purchase for another product?

You'll be able to return your Lounge & Dining products (except furniture) to a Lounge & Dining store, and use your Credit Note to buy a new product right away.
However, you'll only receive a cash refund if you'd paid for your order by cash. Your Credit Note will be valid for 6 months from the date of issue and can be used online or in-store.

My original order was AUD 3000 or more, so I qualified for free delivery within South Australia. Do I still get free shipping if I return part of my order?

Sorry, you'll lose out on the free shipping benefit if your total order value drops below AUD 3000 when you return part of your order. The shipping charge will be deducted from your refund.
Of course, if you're returning the item because it was defective or sent to you incorrectly, you'll still enjoy free shipping.​​